200jili Responsible Gaming

Set a daily, weekly, or monthly cap on how much you deposit into your 200jili account. Once your chosen limit is reached, no further deposits will be accepted until the period resets. This is one of the most effective ways to keep your spending predictable and within your personal budget. You can request a lower limit at any time and it takes effect immediately. Requests to raise a limit are subject to a mandatory cooling-off period to protect you from impulsive decisions. Visit our Deposit page to learn more about how deposits work on the platform.

You can set a maximum session duration so that the platform will remind you — or automatically log you out — once your chosen time is up. Long, uninterrupted gaming sessions can affect your judgement and enjoyment, so regular breaks are strongly encouraged. A session limit helps you stay aware of how long you have been playing without needing to watch the clock yourself. This tool is especially useful for players who enjoy our Game Lobby or live casino titles where time can pass quickly. Contact our support team to activate or adjust your session time limit at any time.

If you feel you need a short pause from gaming, you can request a temporary account suspension ranging from 24 hours to several weeks. During this period, you will not be able to log in, place bets, or access any part of the platform. This is a voluntary, self-initiated tool and is not a penalty — it is simply a way to give yourself space when you need it. All your account details, balance, and history will be preserved and available when the break period ends. We encourage players to use this feature proactively rather than waiting until gaming feels out of control.

For players who feel they need a longer or permanent break, self-exclusion is available as a more serious protective measure. Once activated, your account will be closed and you will be prevented from creating a new account for the duration of the exclusion period, which can range from six months to a permanent ban. Self-exclusion requests are processed promptly and cannot be reversed during the chosen period, giving you a firm commitment to stepping away. We take self-exclusion seriously and will not send you any marketing communications during this time. If you are considering self-exclusion, we also encourage you to reach out to a professional support organisation in the Philippines for additional guidance.

The National Center for Mental Health (NCMH) in the Philippines operates a 24/7 crisis hotline that provides free, confidential mental health support to anyone in need. If gambling-related stress, anxiety, or depression is affecting your daily life, trained counsellors are available to listen and guide you toward appropriate care. The NCMH hotline is accessible from anywhere in the Philippines and is completely free of charge. You do not need to be in immediate crisis to call — early intervention is always better than waiting until things become unmanageable. Seeking help is the bravest thing you can do for yourself and your family.

Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other in order to solve their common problem and help others recover from a gambling disorder. GA meetings are held regularly across the Philippines, including in Metro Manila and major provincial cities, and are open to anyone who has a desire to stop gambling. The programme is based on mutual support and a proven twelve-step recovery framework that has helped millions of people worldwide. Attendance is free and completely confidential — no registration or referral is required to attend your first meeting. Connecting with others who truly understand what you are going through can make a profound difference in your recovery journey.

The Department of Social Welfare and Development (DSWD) provides a range of social protection services to Filipinos facing personal and family difficulties, including those related to problem gambling. DSWD social workers can connect you with counselling, financial assistance programmes, and community-based support networks in your area. Their services are available in every province and city across the Philippines, making them one of the most accessible support options for players outside of Metro Manila. You can visit your nearest DSWD field office or contact them through their official government channels to learn what assistance is available to you. Taking this step can open doors to a wider network of care and recovery resources.

Our own player support team is available around the clock to assist you with any responsible gaming concerns, account restrictions, or questions about the tools described on this page. You can reach us through the live chat feature on the platform or by emailing [email protected] — all communications are handled with complete confidentiality and without judgement. Whether you want to set a deposit limit, request a self-exclusion, or simply talk through your concerns, our team is trained to help. We can also point you toward the most appropriate external support organisations based on your specific situation. Your wellbeing is our priority, and we are committed to making sure every player on 200jili has a safe and enjoyable experience.